Excellence customer service! Willingness to answer questions! Response to phone calls and emails promptly!
Reviews
Bryan Little and his team made refinancing so easy! I was very pleased with their professionalism and the great deal they were able to provide on our 15-year loan. The final closing process was so quick and easy. All around this was a great experience. Thanks!
Very easy process
Moist of the contact was made over the phone and internet. We were very insecure , but the phone calls helped us a great deal. Communication was great and we felt like it was family an friends helping us with getting a new home here in Chattanooga. Everything turned out great. Even being around ThanksGiving they kept me and our Agent CelinaK in the loop. Overall it was the best Realestate experiance we have had . Please relay our Gratitude to everyone involved, they were fantastic. Best Wishes
Bryan was thorough and walked us through starting the process and directing us to the best people to work with. The process went very quickly and we are now refinanced. Would recommend Bryan to anyone looking to refinance.
Very attentive to our needs. Was in constant communication as to what was needed to close the loan. Easy to use portal to provide requested documents. Buy most importantly, closed when promised.
Bryan and his team were absolutely amazing throughout the entire process. We were first-time homebuyers and - while we were knowledgeable and did our research along the way - there were still many things that we did not know. Bryan explained things throughout each step and gave us additional insight that most other lenders fail to provide. Thank you, Bryan, for helping us buy the perfect home for our family! Also, a special thank you to Jessica for being so kind, professional, and efficient.
Bryan goes above and beyond to get the best deal for his client!
Great service, friendly staff!
Always a pleasure to work with Bryan and his group!!!
Bryan and his staff were the most helpful people I've ever dealt with in business. They were caring, alert, accommodating and kept me well informed. I will strongly recommend Pimary Residential the o anyone who is needing a mortgage company!
We appreciate how friendly and helpful Christy is through the whole process! It really helps that you come to us, too.
Excellent guidance and information to make informed decisions. Excellent customer care and service as always!
He was a pleasure to work with, very helpful and always going the extra mile to meet our needs.
It was a great experience they answer my questions on weekends and after hours. Great people to work with
Brian put a lot of time and effort in gaining my business. After handing it off to his staff I was well taken care of. I have already referred my friends and I will continue to.
Bryan is extremely knowledgeable and was very helpful in helping us to get our mortgage. He is always available and although we had challenges with the seller, Bryan was always willing to go the extra mile. His customer service coupled with his knowledge of the mortgage market made him an extremely valued partner. He has built a very strong team around him. I would highly recommend him and we plan to use him for any future financing.
Six years ago Bryan wrote our Mortgage. I was the smoothest part of buying the house. His service was first class. I contacted Bryan (9/27) about refinancing the house. Gave him all the info. Over the next couple of weeks I reached out to Bryan to get the numbers on the refinance. After the third time of contacting Bryan, I finally got the proposal for the refinancing four day short of a month (10/23) The amount of the refi was the original loan which is twice the amount we owe and asked for.
As a self employed couple, we had a lot of hurdles to jump and they made it as smooth as possible
Brian and his team went above and beyond our expectations. Great team! They do whatever it takes.
Great experience from beginning to end. Thanks Bryan!
Excellent communication from Bryan and his staff!! The loan process was so quick and easy. Thanks Bryan!!!
Professional, courteous, service from start to finish!
Bryan and his team are top notch professionals and I have trusted them with my real estate clients and my personal loans.